Privacy Policy

At Eudlo Native Trees, we take your privacy seriously and are committed to protecting the personal information you provide when using our services. This privacy policy outlines how we collect, use, and protect your personal information.
Personal information may be collected during the sales process. This information may be disclosed to other areas within the business for administrative purposes and for the progression of your order. Relevant information may be shared with third-party services such as couriers and delivery services. All confidential information will be used for legitimate purposes in accordance with relevant legislation.

  • Types of personal information collected: We may collect personal information such as your name, address, phone number, email address, and payment details when you request a quote or make a purchase.
  • Purpose for collecting and using personal information: We collect and use personal information for purposes such as processing orders, delivering plants, providing customer support, and improving our services.
  • Storage and security of personal information: We take appropriate measures to protect your personal information against unauthorized access. Your personal information is stored on secure servers and is only accessible by authorized personnel.
  • Retention and disposal of personal information: We retain personal information for as long as necessary to provide you with our services and as required by applicable laws. When personal information is no longer needed, we securely dispose of it.
  • Sharing of personal information with third parties: We may share your personal information with freight providers to ensure your plants arrive safely. We only share the minimum amount of personal information necessary for these providers to perform their services.
  • User rights: You have the right to access, correct, and delete your personal information. You may contact us to request access to your personal information or to update or delete your information. We will respond to your request in a timely manner.
  • Use of cookies and tracking technologies: We may use cookies and other tracking technologies to collect and analyze user data, such as website usage and preferences. This information helps us improve our website and services.

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us.